Introduction

Export businesses depend on trust, timing and paperwork. Make a mistake with any one of these three. The results can be very bad. This is the story of an Indian exporter who lost two full containers of onions. And eventually his whole business. Because of a single error with a Sea Waybill instead of the normal Bill of Lading (B/L).

If you are in the export-import business especially when dealing with buyers in Dubai this story is an important lesson in why knowing about shipping documents is not optional. It is necessary for survival.

The Deal That Started It All

An Indian exporter made an international trade deal: two full containers of onions shipped to a buyer located in Dubai. The payment terms were “payment against documents”. An usually safe way to handle international trade.

Here is how it should work:

  • The exporter sends the goods. Gets the original Bill of Lading from the shipping company.
  • The exporter sends a scanned copy of the B/L to the buyer as proof that the shipment has left.
  • The buyer checks the documents. Then makes the payment.
  • Once the payment is confirmed, the exporter. Sends the original B/L by courier to the buyer or gives it to the shipping company, which then provides a Telex Release to say that the goods can be collected.

This system is in place exactly to protect the exporter. No payment, no release of goods. On paper everything, about this deal seemed normal.

Where It All Went Wrong

of following the normal process the exporter had a Sea Waybill issued instead of an original Bill of Lading. This one choice broke the safety system that was in place for the transaction.

What Is a Sea Waybill. Why Does It Matter?

A Sea Waybill is not the same as a Bill of Lading even though they have names and both are issued by shipping companies. The main differences are:

  • A Bill of Lading (B/L) is a paper document that shows ownership. The person who has the B/L has control, over the goods. It needs to be given or officially given back (with a Telex Release) before the shipping company will let the cargo go.
  • A Sea Waybill is given through means and does not act as a document that shows ownership. There is no original to give back. The shipment can be given to the person who is named as the buyer by checking who they are. No proof that money has been paid is needed at the shipping companys end.

In words a Sea Waybill takes away the power that exporters usually have. Once it is given the exporter has basically given up control of the goods even if the money has not actually been received.

Why Exporters Should Only Use a Sea Waybill After Full Payment

Sea Waybills are real they are helpful. They are less expensive than the surrender process for a Bill of Lading. But only in one situation: when 100% of the payment has already been received.

If any part of the payment is not yet received, issuing a Sea Waybill is very dangerous. It is like telling the shipping company: “give these goods to the buyer no conditions all.”

How the Scam Happened

In this situation the exporter made a mistake by having the Sea Waybill created before getting the payment. He sent the buyer a scanned copy hoping the buyer would check it and then send the money. Like he would with a regular Bill of Lading.

The buyer, who was known to be experienced with trade papers saw what had happened right away. Because the buyer already had original shipping papers and just needed this last one the Sea Waybill gave them everything they needed to clear the cargo without paying anything.

The containers arrived in Dubai. The buyer used the Al Awir market to clear both containers sold the onions took the money and disappeared. When the exporter tried to contact the buyer there was no response. Then the alarm went off. By the time someone looked into it the goods were already. The buyer had left the rented space and taken the money.

Efforts to get help. From the embassy and other places. Did not work. The loss from two containers, plus the complete loss of trust ruined the exporters business.

The Larger Trend: Fraud Involving People Who Look the Same

One important detail from this case: both the exporter and the buyer were citizens. This was not a situation where a foreign buyer was taking advantage of a language or culture gap. It was, in effect one person from a background taking advantage of another.

This kind of situation happens often in Dubais trading areas, where many exporters and importers from India, Pakistan and Bangladesh’re active. Even though most traders work honestly a lot of the fraud cases in the area come from people, in these groups. Which is why being familiar or sharing a nationality should never be seen as a sign of trust.

In short a Sea Waybill takes away the power that exporters usually have. Once it is given the exporter has basically handed over control of the goods even if the payment has not been made.

Lessons for Exporters

This story is not really one bad choice. It’s about a paperwork process that many exporters don’t really understand until it is too late. Here is how to protect your business:

1. Know the Difference Between a B/L and a Sea Waybill

Never think they are the thing. A Bill of Lading gives you control over the goods until payment is confirmed. A Sea Waybill does not.

2. Only Give a Sea Waybill After 100% Payment Is Received

If there is any money still owed ask for the Bill of Lading process even if it costs more in surrender fees. That cost is protection, not expense.

3. Don’t Try to Save a Bit of Money

The exporter in this story tried to save a small amount by skipping the normal B/L surrender process. That choice cost him the value of two containers. And eventually his business.

4. Be Very Careful With Transactions Based in Dubai

Dubai is a center for global trade but it also has more fake operators than most places. More attention is needed. Checking the buyers background using payment methods and making sure all paperwork is done right. Is important.

5. When You Are Not Sure Ask Before You Do Anything

No matter how experience you have always check any strange paperwork requests with your bank, your freight forwarder or a trade finance expert before moving forward. A quick question can stop a mistake.

6. Take Your Time Especially if You Are New

New exporters should handle every step of the process like someone walking in a place they do not know. Check each action before you move on to the one.

Final Thoughts

International trade brings a lot of chances. It also has real dangers if the paperwork is not done right. The difference between a Bill of Lading and a Sea Waybill might seem small. As this example shows it can be the difference between a good export deal and losing everything overnight.

If you are new, to exporting. Or even if you have been doing it for years. Take the time to really understand each paper involved in your shipment process. When payment terms and shipping papers are handled right export businesses can work smoothly. Make money. When they are not the loss can be much bigger than anyone expects.

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