How to Block SIM in Pakistan – Step-by-Step Guide (2025 Updated)
Missing your mobile phone or SIM card in Pakistan can be frustrating, particularly if it is connected to your identity. Whether your SIM has been lost, stolen, or you just wish to block numbers that are unused, this article will guide you through blocking a SIM card in Pakistan through various methods.
The article discusses:
- PTA SIM blocking process
- Blocking SIMs from Jazz, Telenor, Zong, and Ufone
- Required documents and procedures
Why You Might Need to Block a SIM in Pakistan
Before we go through the process, here are some typical reasons why an individual might need to block a SIM:
- Lost or stolen phone
- SIM misuse or fraud
- Active SIMs on multiple CNICs
- Personal security issues
Method 1: Block SIM Through PTA (Pakistan Telecommunication Authority)
PTA has a centralized portal to block and manage mobile connections.
Step 1: Visit the PTA Website
Access https://www.pta.gov.pk and navigate to the DIRBS Device Blocking section.
Step 2: Use the PTA Complaint Management System
Visit https://complaint.pta.gov.pk
- Register or login to your account
- Select SIM-related issue
- Enter your CNIC, phone number(s) to be blocked, and reason
- Upload your copy of the CNIC and supporting documents
- Submit the complaint
Note: You will be provided with a tracking ID to trace your complaint.
Method 2: Block SIM through Your Network Operator
Every telecom operator in Pakistan has a straightforward process to block SIMs. Here’s how to do it for all of them.
🔴 Jazz SIM Blocking
Option 1: Call Jazz Helpline
- Call 111 from any Jazz number or +92 300 111 3000 from other networks
- Provide verification information (CNIC, name, etc.)
Option 2: Go to Nearest Jazz Franchise
- Carry your original CNIC
- Request to block the SIM
🔵 Telenor SIM Blocking
Option 1: Call Telenor Helpline
- Call 345 or +92 42 111 345 100
Option 2: Visit Telenor Customer Service Center
Take CNIC
- Give your number and identity verification
🟢 Zong SIM Blocking
Option 1: Call Zong Helpline
- Call 310 or +92 111 222 111
Option 2: Visit Zong Franchise
- Give your original CNIC and SIM details
🟠 Ufone SIM Blocking
Option 1: Call Ufone Helpline
- Dial 333 from Ufone or +92 333 5100033
Option 2: Go to Ufone Service Center
Bring your CNIC
- Fill the SIM block request form
How to Verify SIMs Registered Against Your CNIC
To prevent misuse, always verify how many SIMs are registered in your name.
Step-by-step:
- Go to https://cnic.sims.pk/
- Enter your CNIC number (without hyphens)
- Complete the CAPTCHA
- Click on Submit
- You’ll see the list of SIMs by each network provider
If you see any numbers that you don’t know, you can immediately request to block them.
FAQs – Blocking SIM in Pakistan
Q1: How long does it take to block a SIM?
A: Usually within 24 to 48 hours, depending on the method used.
Q2: Can I block my SIM online?
A: Yes, through the PTA complaint portal or network providers’ online services (if available).
Q3: Can I reactivate a blocked SIM?
A: Yes, only if you’re the original owner. Visit the franchise with your CNIC.
Q4: Is there any charge for SIM blocking?
A: No, SIM blocking is free of charge.
Conclusion
Sim blocking in Pakistan is an easy procedure that ensures your personal identity is safe and misuse is prevented. Whether you use the official portal of PTA or make a direct call to your telecom network provider, the steps outlined above keep your number safely deactivated.
Keep yourself updated at all times by viewing the number of active SIMs on your CNIC and notify suspicious action instantly.
